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Returns Policy

In the unlikely event that you experience problems with your MarXman tool, please contact us via email at sales@MarXmanpen.co.uk, or call on 0845 299 3624 during office hours (Mon-Fri from 9am-5pm) stating where you bought the tool.

You may be asked to return the faulty MarXman tool for review, as we like to continually monitor and review our production quality checks. If your claim is found to be a genuine fault, we will replace  your faulty Marxman as soon as possible and send you a new MarXman tool. We will cover the cost of return postage.

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